Shipping Info

At Tusary, we want your costumes to arrive quickly and safely so you can enjoy every party, festival, or cosplay event on time.

Currently, our products are only sold to three countries: the United States, Canada, Mexico. If your order is finished,we will send you an confirmation email once your order is verified. 

1. Processing Time

Orders are processed within 1–3 business days after payment is confirmed.

During peak holiday seasons (Halloween, Christmas), please allow extra time for processing.

You will receive a confirmation email with a tracking number once your order ships.

2. Shipping Options

For US Customers:

Standard Shipping (8–12 business days) → $8.99
Reliable and cost‑effective for most orders.

Expedited Shipping (3–5 business days) → $39.99
Available for faster delivery at an additional cost.

For Canada Customers:

Standard shipping:10-15 Business Days,$15

For Mexico Customers:

Standard shipping:10-15 Business Days,$15

Shipping times are estimates and do not include processing time (1–3 business days).

All orders include tracking numbers, so you can monitor your delivery anytime.

3. Holiday Season Notice

Costumes are in high demand during Halloween and Christmas. We recommend placing your order at least 2 weeks in advance to guarantee delivery before your event.

4. Questions About Shipping?

For any shipping questions, delays, or special requests, please reach out to our Customer Support Team via the Contact Tusary page. We reply within 24 hours on business days.

5. Order Tracking

All orders can be tracked via https://www.17track.net/en,enter your tracking number to track.

If you want to customize the cosplay costume, please send the details to the tusaryservice@gmail.com.

Please note:

1. Puerto Rico and Virgin Islands,Hawaii and Guam,Alaska can't arrive.

2. Normally we don't offer fast shipping for customers who live outside the US,if you have specific requirement,please contact us via email. If you want the Express shipping and Live outside the US,there is the custom fees may be charge.Once the customs tax is generated, buyer needs to bear it,and we also send the notify email to customers